For information or clarification on ongoing requests call +351 808 50 7633
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About ROFF
ROFF awarded 1st place in the “Great Place to Work” ranking
ROFF, a Gfi group company and leading company in the implementation of SAP solutions in Portugal, was awarded 1st place in the “Great Place to Work”… -
Solutions and Services
ROFF awarded 1st place in the “Great Place to Work” ranking
ROFF, a Gfi group company and leading company in the implementation of SAP solutions in Portugal, was awarded 1st place in the “Great Place to Work”… -
Careers
ROFF awarded 1st place in the “Great Place to Work” ranking
ROFF, a Gfi group company and leading company in the implementation of SAP solutions in Portugal, was awarded 1st place in the “Great Place to Work”… - News and events
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SAP Application Management & SAP Basis 24/7
Preventive, remedial and evolutional maintenance in the application and administration areas of SAP systems.Test our professional, experienced and multidisciplinary team that provides transversal support to all SAP modules.
- Maintenance contracts managed by objective execution parameters and levels of service that match the reality and requirements of each client
- Remote service provision, with visits to the client's premises whenever necessary
- The resident team is complemented by the rest of ROFF's consultancy team if necessary
- SAM numbers: >199 contracts; >16.300 days work/year; >24.600 requests for support in 2017 under SLA's;
- Active service: Portugal, France, Switzerland, Angola, Greece, Morocco, Spain, USA, Ivory Coast, Germany, Brazil, Mexico and Mozambique
- 10 SAP Systems are available for development and tests, with ERP (versions 4.7, ERP 2004 and ECC6), BW, Portal, PI, CRM and Solution Manager
- Online service management tool, which gives the client total control of the service
- Possibility of 24x7 systems administration support through the SAP Basis 24/7 service

Telephone Service Line
Faster response time
For support requests
Integration of AM and SM services
3rd level of SAP support
Dedicated team
High technical specialization
Fixed cost
For remedial AM maintenance and systems monitoring
Cost control
By ticket for improvements and new functionalities
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Contact us
Contact us